Website maintenance
Have a website, but nobody looking after it?
IDM VALLEY also maintains websites for businesses. We run every site we look after on SiteOps, so you get a team that is watching, updating and backing it up, and can show what it did.
What we take care of
- Uptime and SSL checks around the clock, with alerts that reach a real person
- Verified backups, and restore tests so we know they actually work
- Updates to your site's software, themes and plugins, tested before they go live
- Security checks, and fixes the moment something looks wrong
- Speed and health checks, with slow pages flagged and followed up
- Domain, hosting and SSL renewals tracked, so nothing quietly expires
- Small changes and fixes handled as tracked requests, not lost emails
- Every release recorded, with failed deployments caught and fixed
We see it before you do
Your site is checked on a schedule. If it goes down or slows, we confirm it and start fixing it, often before a customer notices.
A named owner for your site
Every website has a person responsible. Problems and requests are assigned, tracked and closed, not lost in an inbox.
Nothing lapses
Domain, hosting and SSL dates are tracked with reminders, so a forgotten renewal never takes you offline.
Everything is on record
Releases, incidents, backups and changes are logged, so you can always see what happened and when.